Shipping policy

At Alisha White Design, we strive to ensure a seamless and delightful shopping experience for our valued customers. Please review our shipping policy for comprehensive information on processing times, available shipping methods, rates, estimated delivery times, and more. 

Please be advised that delivery times for our home decor products within South Africa typically range from 2-3 weeks. For larger items such as sofa sectionals or large furniture, the delivery window extends to 6-12 weeks. We appreciate your understanding and patience regarding these timelines.

• Processing Times: Orders are typically processed within 1-3 business days after payment confirmation.

• Shipping Methods: We provide various shipping methods to accommodate your needs. Note that the availability of certain shipping methods may vary depending on your location. 

• Shipping Rates: Shipping rates are Free for all Orders over R1500! Enjoy our commitment to making your shopping experience as convenient and cost-effective as possible.

• Estimated Delivery Time: Delivery times may vary based on the available shipping method and your location. Upon shipment, you will receive a shipping confirmation email containing a tracking number for real-time updates. Refer to the estimated delivery timeframe provided by the shipping carrier for a more accurate estimate.

• Address Accuracy: Ensure the shipping address provided during checkout is accurate and complete. We are not responsible for delays or delivery issues caused by incorrect or incomplete addresses. For address changes post-order placement, contact our customer support team promptly.

• Shipping Restrictions: Some items may face shipping restrictions due to size, weight, or legal regulations. If such restrictions apply, we will notify you promptly, providing alternative solutions if available.