Delivery

We deliver across South Africa between 2-3 weeks for decor products and 6-12 weeks for larger furniture items. 

Standard delivery is free for all orders totally R1 500 or more across South Africa.
All other orders carry a flat rate delivery charge of R150. The cost of International deliveries is available upon request. Please email info@alishawhitedesign.com.

If delivery is not taken by the Customer after three attempts by the courier, the Goods will be retained by the Supplier for a period of 8 weeks, whereafter it will be refunded back to the Customer.

PAYMENT

We support the following payment options when shopping online: Credit Card, Debit Card, Paypal and EFT.

If your card transaction has failed the most probable cause is a bank decline. Our credit card provider acts as a middleman between Alisha White Design and your bank to process payment. We can also assist with EFT payments, please email us at info@alishawhitedesign.com to initiate this process.

RETURNS AND CANCELLATION

If you are dissatisfied with your purchase for a reason unrelated to a quality problem, you may return it within 30 days from date of invoice - these products will only be considered for refund or exchange if unused and undamaged and in their original condition.

If you return your items through a courier you will receive a refund or exchange once your items have been received and passed a quality assessment at our warehouse. It can take 5-10 working days for the funds to reflect in your account.